BCM-701 Certificate in BCM
Wednesday December 07, 2022

21st Century Business Continuity Management

BCM-701: This 3-day course provides an intensive, hands-on workshop covering all major aspects for the design of an effective Business Continuity Management program for business, government and not-for-profit organizations. (Revised and Updated)

Now available online at https://www.BCMcourses.com.

This workshop provides practical tools and techniques for creating and maintaining a Business Continuity Management Plan, and a comprehensive overview and understanding of BCM, its principles, and methodologies, and best practices with a special focus on ISO 22301, the International Standard for BCM and the Plan-Do-Check-Act management systems lifecycle. 
 
The course also fully enables participants to successfully sit the certification exam for the Associate Business Continuity Manager (ABCM) designation.
 
If you are responsible for creating or updating a BC Plan, this course will enable you to do your job. This course is perfect for individuals who are new to Business Continuity Planning.

Course fee includes ABCM exam.

This course is perfect for someone completely new to Business Continuity Management

Course take-aways:

  • detailed course handbook;
  • 32G BCM FlashDrive with over 7,000 templates etc, including all course files and IBCT Excel and Word templates for conducting a Business Impact Analysis, Risk Assessment, and more;
  • IBCT Certificate in Business Continuity Management;
  • Associate Business Continuity Manager (ABCM) designation

PLUS the knowledge and tools needed to develop a Business Continuity Plan.

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This course is designed for individuals new to business continuity management, consultants and auditors wishing to learn about BCM, executives, managers, business continuity planners, engineers, IT staff, and business unit managers who are involved in developing or managing business continuity planning functions.

It is also highly useful for records managers, administrative heads and others responsible for the effective administration of any size of organization. This course provides an intensive, hands-on workshop covering all major aspects of the Business Continuity Management systems lifecycle for corporations and government organizations.

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Are you looking for a comprehensive online Business Continuity Management training and certification course? Our Certificate in Business Continuity Management is recommended for anyone new to BCM who needs a quick, thorough grounding in the principles and methodologies of Business Continuity Planning. The course is accredited by the National Institute for Business Continuity Management. Participants who complete the course and successfully pass the ABCM certification exam with at least 70% are entitled to receive the Associate Business Continuity Manager (ABCM) designation, as well as our Certificate in Business Continuity Management.

This course is suitable for—and has been used effectively by—every type of organization in the private and non-profit sector and government, from multi-national firms to single proprietorships, and every size between. The techniques and tools we provide are applicable to banking, insurance, manufacturing, health care, pharmaceuticals, telecommunications, federal, state and local government organizations, in addition to international corporations and non-profit agencies.

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BCM-701: Business Continuity Management

This 3-day course provides an intensive, hands-on workshop covering all major aspects for the design of an effective Business Continuity Management Plan for business, government and not-for-profit organizations.

 

Audience

This course is designed for new BCM practitioners, executives, managers, business continuity planners and business unit staff who are involved with business continuity planning. It is also highly useful for internal and external auditors, security managers, records managers, information technology managers, crisis managers, senior IT staff, administrative heads, and others responsible for the administration of any organization.

Objectives

At the conclusion of this course, participants should:

• have a solid understanding of the Business Continuity Management lifecycle

• have the tools and knowledge required to conduct a Business Impact Analysis and Risk Assessment for their organization

• be able to guide their business unit personnel through the development of practical and effective business recovery plans

• be able to create an effective Incident Management structure within their organization, including Emergency Response and Crisis Management

• know how to keep their plans current and viable

• know how to plan and coordinate effective tests and exercises

successfully sit the certification exam for the Associate Business Continuity Manager (ABCM) designation

 

Topics covered include:

 1. Business Continuity Lifecycle Management:

• Evolution of BC Planning and Standards in USA and elsewhere

• Overview of ISO 22301: Plan-Do-Check-Act cycle 

2. Establish business continuity policy, objectives, targets, controls, and procedures

• Setting corporate policies, objectives and budgets

• Assigning accountability for the Business Continuity program

• Establishing the Business Continuity teams

3. Crisis Communications

• Communicating proactively with customers, suppliers, and other stakeholders

• Addressing the needs and concerns of employees and their families

• Guidelines for Effective Media Relations—broadcast interviews, print media, news conferences, social media

4. Awareness and Training

• Defining your Awareness and Training Requirements

• Implementing the Program

• Managing the Ongoing Program

5. Business Impact Analysis and Risk Assessment - What threatens your organization?

• Understanding the need for a Business Continuity program

• Defining your organization's Business Continuity requirements

o Conducting a Business Impact Analysis

o Conducting a Business Unit Risk Assessment

6. Identifying and selecting Business Continuity strategies for:

• Mitigating risk

• Reducing impact

• Recovering technologies

• Resuming business operations

 

7. Developing plans for Business Resiliency

• Initial response and assessment

• Interim contingencies

• Resource provisioning

• Business recovery

• Return to normal

8. Developing a Crisis Management Plan:

• Creating a Crisis Management Team

• Establishing on-site and off-site Command Centers

• Escalating emergencies and activating Business Continuity teams and plans

• Crisis management checklists to help the CMT with ‘crisis project management’

9. Key Components in a Crisis Management Plan:

• Decision-making authority

• Coordination with public authorities

• Human resources issues

• Financial control issues

• Legal, contractual and regulatory issues

10. Review of Techniques for Training and Exercising Business Continuity Teams:

• Table Top Exercises

• Simulation Exercises

• Drills

• Operational Exercises

• Mock Disasters

11. Setting Test and Exercise Objectives:

• Planning and Preparation

• Measuring Success and Performance

• Critical Success Factors

12. Review of Techniques for Validating and Maintaining Business Continuity Plans:

• Desk Checks; Peer Reviews

• Structured Walkthroughs

• Standalone Tests; Integrated Tests

• Operational Tests

• Call Tree Tests

13. Plan Maintenance:

• Establishing a repository for all plan documentation and procedures

• Implementing a Change Control system

• Administering the maintenance process

• Developing and ensuring compliance with corporate policies and standards

14. Plan Evaluation:

• Identifying significant changes to business units and key operating processes

• Reviewing current strategies for reducing risk, reducing impact, recovering computer systems, resuming business operations, BCMS Metrics

• Reviewing and updating Business Continuity requirements

• Auditing the Business Continuity program

• Management reporting

15. Plan Administration:
• Administering the plan maintenance process
• Centralized versus decentralized administration
• Managing access and dissemination of plan contents
• Generally Accepted Business Continuity 'Best Practices'
 

Typical Agenda for a 3-day Course:

 

Day 1

Introduction to Business Continuity Management

• Evolution of BC Planning
• Overview of ISO 22301: Plan-Do-Check-Act cycle 

PLAN - Establish business continuity policy, objectives, processes and procedures

• Context of the Organization
o Defining Scope of the Business Continuity Management System (BCMS)
• Leadership
o Gaining Management Commitment
o Defining the Corporate BC Policy
• Planning
o Organizational Risk
o BCMS Goals and Objectives
• Support
o Establishing the Business Continuity team structure
o Developing an Awareness and Training Program
o Communicating in a Crisis

 

Day 2 

DO - Implement and operate the business continuity policy, controls, processes and procedures

• Business Impact Analysis
o Conducting a Business Impact Analysis
o Review of Impact Analysis tools
• Risk Assessment
o Conducting a Risk Assessment
o Review of Risk Assessment tools
• Analyzing the BIA and RA Data
o Collecting and Compiling the Data
o Analyzing the Data and Determining Options
• Identifying Strategies to Reduce Risk and Impact
o Identifying Strategies to Reduce Risk and Impact
o Selecting Business Continuity Strategies
  
Day 3 

DO (cont’d)

• Crisis Management Planning
o Developing an Incident Response plan
• Business Recovery Procedures
• Testing and Validating BC plans
• Exercising the BCMS Teams

 

CHECK

• Monitor and review performance against business continuity policy and objectives, BCMS Metrics

• Auditing and Evaluating BC plans
• Management Reporting and Review
• Performing a GAP Analysis, BCMS KPIs

 

ACT

• Maintain and improve the BCMS by taking corrective action

• Maintaining and Administering BCP plans
• Continual Improvement
 
 

 

Course Giveaways:

• Print and Electronic Versions of all Presentation Materials
• Excel Spreadsheet tools for Risk Assessments, Business Impact Analysis, and Strategy Evaluations, BC/ITDR Plan Word document templates plus an electronic version of a comprehensive Business Recovery Plan from an actual organization
• free access to the online course BCM-901
• Over 7,000 additional software tools covering all aspects of Business Continuity Planning and IT Disaster Recovery
 
Participants leave with the knowledge and the tools to immediately start developing their own business continuity plan. Plus, you receive our unique 32G BCM FlashDrive with over 7,000 BCM software tools, detailed course materials, and our ABCM exam "Success Guarantee" - you will pass the ABCM exam on your first attempt - or we will pay for any subsequent attempts, no questions asked!